SAME DAY DISPATCH
This website is operated by Callel Limited
Registered in United Kingdom
34 Waymark Gardens
Registered Company Number 12732028
All content including photographs, designs, logos, images, on this website are owned, controlled or licensed to Callel Ltd. You may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit, or distribute any materials and content from this website in whole or in part, for any public or commercial purpose without the specific prior written permission of Callel Ltd.
This website and its content is copyright of Callel Ltd © 2021 All rights reserved.
Same Working Day Dispatch if ordered before 4.30 PM
Orders will be dispatched same working day if payment is received before 4.30 PM.
Any orders placed after 4.30 PM will be shipped on the next working day.
We ship by Royal Mail 2ND CLASS FREE OF CHARGE– Normally delivered in 3-5 working days.
Additional delivery option:
Royal Mail 1ST CLASS £1.99– Normally delivered in 1-2 working days
DPD (tracked service) cost £5.99
If there is a problem with stock, we will try and contact you by phone or email.
30 DAYS EXCHANGE POLICY
We do accept any unused item back up to 30 days from delivery for a full refund.
Customer must contact us by email email@example.com and request a return within 30 days of delivery.
All returns must be authorised. We will respond to you by email to confirm the validation.
Carriage costs for returning the goods is the customer responsibility.
The moment we receive your returned parcel it will be processed into our system
and a notification email will be sent to you.
The refund process may take up to 7 days upon receiving the parcel.
If you need to return any products because you believe if is faulty,
Please contact us for assistance. All returned goods must be authorised and sent to the address provided.
Return postage will be refunded and the replacement will be sent to you.
If no same product is available, we can offer you product with a similar value to be sent in replacement.
We will inform you first if this happens.
Our returns policy is in accordance with the Consumer Protection (Distance Selling) Regulations 2000
Our secure payment
We use the latest in technology for accepting payment, for the most secure way to take payments.
We do not receive or store any of your card details.
We accept payment with the following methods: