Shipping & Returns

We currently ship within the United Kingdom only.

Shipping prices:

• Free shipping on orders over £30

• Royal Mail 1st Class Tracked – £3.95

• Royal Mail 2nd Class Tracked – £2.95

• Royal Mail 2nd Class Standard (untracked) – £1.55

 

Shipping options and prices are shown clearly at checkout before payment.

Processing time:

Orders are processed within 1 business day.

Delivery time:

Standard delivery usually takes 2–4 working days after dispatch.

You will receive a confirmation email once your order has been dispatched.

Returns

We hope you love your jewellery, but if something isn’t quite right, we’re here to help.

Returns are accepted within 14 days of delivery.

Items must be unworn, unused and in original packaging.

To start a return, please contact us at:

contact@callel.co.uk

Please note: return shipping costs are the responsibility of the customer unless the item is faulty.